Please arrive 15 minutes before your scheduled appointment. Your timely arrival helps us to ensure that all scheduled clients will receive the full benefit of their service. Appointments cannot be extended due to late arrivals.
HEALTH & SAFETY
Please inform us of any medical conditions or special needs prior to your service. If you are pregnant, have high blood pressure, certain skin care procedures and permanent cosmetic procedures have specific contraindications related to pregnancy & prescription medications.
Spa guests must be at least 18 years of age unless approved by management.
Gratuity is not included in price of spa treatments or gift certificates all gratuities are so appreciated and are at the clients discretion.
All special event hair requires a 50% non-refundable deposit
Permanent cosmetics services require a 50.00 non-refundable deposit, due at time of booking.
* All deposits are applied to total price of service.
Gift certificate's are non-refundable & must be presented at time services are rendered.
At RW&co, we require at least a 24 hour notice for appointments cancellations.
If you have scheduled a group/parties, appropriate cancellation time will be given at time of booking. Credit card information will be taken for all group/parties appointments. If appointments are not cancelled within designated time your account will be charged in full.